The Department will periodically contact patients waiting for an outpatient clinic appointment via SMS, with a link to an electronic form.  This is part of routine waitlist auditing to ensure patient details are up to date.  If you receive this SMS, please update your details.

Assessment and management of gastroenterology conditions


North South North West Statewide


See Referral Process

Emergency conditions

Emergency conditions/symptoms include (not an exhaustive list):

  • Upper GI Tract Haemorrhage (Haematemesis and/or Melaena), suspected bowel obstruction (vomiting and distension with constipation), suspected acute, severe or fulminant hepatic failure:  All patients should be referred directly to the Emergency Department.
  • Acute severe diarrhoea or bloody diarrhoea: Please contact Emergency Department Medical Officer in Charge via RHH Switchboard (03) 6166 8308

Referral process

Statewide Referral Process

A referral is required for all new appointments and must conform to the Referral Standards as outlined on For Clinicians. eReferral is now the preferred method of referral for this service and is available in all THS regions. Please refer via HealthLink eReferral through your software system (either Best Practice, or Medical Director). For instructions, see Quick Guide: Creating an eReferral.

All patients referred for surveillance colonoscopies after removal of polyps or for family history are triaged according to the following guidelines:

Note: Referrals of asymptomatic patients deemed not to meet guidelines will be returned to the referrer.

THS Southern Region

RHH Gastroenterology Referrals Pathway

All referrals are triaged and appointments are provided based on clinical priority. Some patients may be suitable for direct access endoscopy – if this is the case you will receive notification from the Endoscopy Booking Office that your patient has been placed on the Endoscopy Waiting List.

Endoscopy Fax number: (03) 6173 0327

GP Only Hotline: (03) 6166 8367
If you have a patient currently waiting on the Endoscopy Waiting List and you wish to discuss their current waiting time or have concerns re their clinical status please contact our senior nursing specialists.

For non-clinical endoscopy enquiries (including patient enquiries):
Endoscopy Booking Office
Phone: (03) 6166 7584 during business hours

THS North West Region

The Endoscopy and Gastroenterology Services are located at the Mersey General Hospital. Please utilise the Direct Endoscopy Referral Form located on the Primary Health Tasmania website.

NW Endoscopy Liaison Nurse
Phone: (03) 6478 5390
Fax: (03) 6441 5942
Booking Office Phone: (03) 6478 5389

Clinic Appointments - Appointments are based on clinical priority:


Proceed to Emergency Department (ED).
LGH ED Reception  – Phone: (03) 6777 6405  Fax: (03) 6777 5201
MCH ED* – Phone: (03) 6478 5120  Fax: (03) 6441 5923
NWRH ED* – Phone: (03) 6493 6351 Fax: (03) 6464 1926
RHH ED Reception – Phone: (03) 6166 6100  Fax: (03) 6173 0489

Advice for medical practitioners can be given by the Medical Officer In Charge (MOIC) - see HealthPathways Tasmania for contact information.
*MCH and NWRH MOICs request GPs call them prior to referring a patient to ensure the patient is being sent appropriately to a safe destination.

Urgent / category 1

We will endeavour to see these patients within four weeks

Urgent referrals should be accompanied by a phone call to the clinic and the relevant doctor for urgent assessment, or patient should be directed immediately to the Emergency Department.

Semi-urgent / category 2

We will endeavour to see these patients within 12 weeks

Routine / category 3

Next available appointment

Referral template

For use by health professionals only